Frequently Asked Questions

Do we dispatch to Ireland – north and south?
Yes, we do dispatch to both but please ring us for a delivery cost.

All dispatches
We aim to send everything out same day if ordered before 12 midday.

Dispatch courier
Most of our items go out with Fed Ex on a 2-3 working days delivery time. Some of the smaller items can be sent on a next day service.

Large quantities will be sent on a pallet.

Payment
All items need to be paid for in full before leaving our depot.

Returns
Please see the returns page for more details on this.

Checking parcels
Please check all parcels contents within 24 hrs of receipt. Any damages MUST be reported to us within 24 hours for insurance purposes.

I’m trying to add items to a basket and they won’t stay in the basket.

If you are on a mobile phone or a tablet , check to see that you have ‘cookies’ enabled . This is generally the issue.